BULUS SHEHU
Results-Driven Administrator & Client Relations Specialist
Gombe, NG.About
A highly motivated and well-trained Administrator with a strong background in administrative support, sales, and community engagement. Leveraging expertise in Human Resource Management, Project Management, and strategic communications, I excel at driving operational efficiency, fostering robust client relationships, and achieving measurable results across diverse sectors. My tech-savvy approach and strong analytical skills enable me to streamline processes and contribute effectively to organizational success.
Work
Bank 78.
|Customer Acquisition & Support Specialist
Nigeria
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Summary
Drives customer acquisition and retention initiatives, managing comprehensive support and efficient account processes.
Highlights
Led customer acquisition efforts, expanding client base through strategic engagement and service promotion.
Managed end-to-end account opening processes, ensuring seamless onboarding and compliance for new customers.
Provided comprehensive customer support, resolving inquiries and maintaining high satisfaction levels across diverse client interactions.
Facilitated efficient customer onboarding, integrating new clients effectively into banking services and platforms.
Spiro
|Site Acquisition Agent
Nigeria
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Summary
Identified and secured strategic sites for battery charging and sales, managing sales and operational logistics.
Highlights
Identified and secured optimal sites for battery charging and sales, expanding network reach and operational capacity.
Managed direct sales of batteries, contributing to revenue generation and market penetration targets.
Coordinated efficient battery swap operations, ensuring service continuity and customer satisfaction.
Mutual Trust Microfinance Bank
|Intermediary Sales Representative
Nigeria
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Summary
Enhanced customer awareness, facilitated loan disbursements, and managed loan recovery for financial products.
Highlights
Increased customer awareness of financial products and services, driving engagement and adoption rates.
Facilitated efficient loan disbursement processes, ensuring timely access to funds for clients.
Implemented effective loan recovery strategies, contributing to portfolio health and reduced delinquencies.
Sterling Bank
|Direct Sales Executive
Nigeria
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Summary
Executed direct sales strategies, engaged customers, and managed data collection and account opening processes.
Highlights
Executed direct sales strategies, successfully engaging customers and promoting a range of financial products and services.
Collected and managed critical customer data, supporting targeted marketing and compliance efforts.
Streamlined account opening and KYC documentation, ensuring regulatory adherence and efficient client onboarding.
Achieved sales targets by effectively advertising products and services to prospective clients.
Dalhatu Araf Specialist Hospital, Lafia (NYSC)
|Administrative Assistant and Patient Welfare
Lafia, Nigeria
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Summary
Performed administrative duties, managed patient records, and ensured high standards of patient welfare services.
Highlights
Managed diverse administrative tasks, ensuring efficient daily operations and departmental support.
Maintained accurate patient records, contributing to organized healthcare delivery and data integrity.
Provided comprehensive patient welfare services, enhancing patient experience and satisfaction.
Volunteer
Search for Common Ground
|Online Community Steward
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Summary
Cultivated a positive online community by promoting freedom of religion and moderating against hate speech and extremism.
Highlights
Cultivated a positive and inclusive online community by enlightening members on freedom of religion.
Successfully regulated online community interactions, mitigating hate speech, bullying, and extremism to maintain a safe and respectful environment.
YESSO
|Enumerator
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Summary
Conducted extensive data collection and utilized GPS mapping for community development projects.
Highlights
Conducted extensive data collection efforts, gathering critical information for community development projects.
Utilized GPS mapping techniques to accurately document geographical data, supporting project planning and execution.
Education
Gombe State University
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Bachelor of Science
Public Administration
Grade: Second Class Honours (Upper Division)
Awards
ASUU SCHOLARSHIP
Awarded By
ASUU
Awarded for academic excellence and potential.
Languages
English
Certificates
Human Resource Management Certificate
Issued By
Unknown
MANAGEMENT CERTIFICATE
Issued By
Unknown
DIGITAL MARKETING
Issued By
Unknown
JOBBERMAN SOFT SKILLS
Issued By
Jobberman
NATIONAL YOUTHS SERVICE CORPS (NYSC)
Issued By
NYSC
DIPLOMA IN COMPUTER TRAINING
Issued By
Unknown
Skills
Core Administrative Skills
Administrative Support, Human Resource Management, Project Management, Writing, Editing, Research and Analysis, Data Collection, Record Keeping.
Sales & Client Relations
Customer Acquisition, Account Opening, Customer Onboarding, Customer Support, Client Relationships, Direct Sales, Loan Disbursement, Loan Recovery, Customer Awareness, KYC Documentation.
Communication & Interpersonal
Outstanding Communication Skills, Strategic Communications, Team Player, Engaging Customer, Critical Thinking.
Digital & Technical Proficiency
Microsoft Office Proficient, Tech Savvy, Digital Marketing, Social Media Management, Analytical Skill, GPS Mapping, Computer Training.
References
Actor Yusuf
ECWA Madaki. Gombe, +2348029581198, actoryusuf345gmail.com.com
Mr. Joel Shehu
Kobuwa Primary School, Akko LGA, Gombe State, +2349046294496, Joelshehu222@gmail.com.com